Promoter and Campaign Overview

The Black November Technology Campaign ("Campaign") organised and administered by Suzuki Auto South Africa (Pty) Ltd ("Suzuki", "SASA" or "Promoter").
The Campaign applies to purchases of selected brand new Suzuki Swift or Suzuki Dzire vehicles made during the Campaign Period from Authorised Suzuki Auto Dealerships in South Africa, a list of Authorised Dealers is available on https://www.suzukiauto.co.za/dealers. (“Authorised Dealers”).
For purposes of this , Authorised Dealers and/or any appointed third party suppliers of the Promotional Benefit act solely as points of sale for the qualifying device and are not promoters of the Campaign.
The Campaign is valid from 1 November 2026 00:01 SSAT to 30 November 2026 23:59 SSAT, both dates inclusive ("Campaign Period"), through authorised Suzuki Auto dealerships in South Africa.
Purchasers of a Qualifying Vehicle who satisfy the eligibility requirements of this Campaign shall be entitled to receive the applicable Technology Package as described below. Participation in the Campaign and acceptance of a Promotional Benefit constitute acknowledgement of these Terms and Conditions, without limiting any statutory consumer rights.

QUALIFYING VEHICLES

The Qualifying vehicles for the Campaign are a brand new:
- Swift GLX Manual Transmission (MT);
- Swift GLX Continuously Variable Transmission (CVT);
- Suzuki Dzire GA -; and
- Suzuki Dzire GL+.
Only customers who purchase the above listed models and derivatives of the Qualifying Vehicles may receive a Promotional benefit as described in these terms and condition. Each Qualifying Vehicle purchased during the Campaign Period is eligible for one Promotional benefit.

Promotional benefits

Upon successful purchase of a Qualifying Vehicle and successful verification, a customer shall be entitled to a Promotional Benefit as set out below.
In respect of the successful purchase of a Qualifying Suzuki Swift derivative vehicles:
Swift laptop bundle consisting of:
- 1x Acer laptop (model NX.DFHEA-002)
- 1x Targus backpack (model TSB966GL); and
- 1x Logitech mouse (model 910-004424),
- All of which come with standard configuration
- Advertised at R10 500
In respect of the Qualifying Suzuki Dzire derivative vehicles:
- Dzire smartphone gift consisting of:
- 1x Oscal Marine 2 Rugged smartphone (model OSMARINE2_8_BLACK)
- Advertised at R5 500.
Collectively the Swift laptop Bundle and the Dzire smart phone gift are referred to as the Technology Packages or Promotional Benefits, and the advertised values in respect of each describe only the commercial value and are not cash entitlements.

Unless as specified in terms of these terms and conditions, the Technology Packages cannot be exchanged for cash, credit, services, accessories or an alternative product at the customer’s request.
A customer shall not be entitled to receive the Promotional Benefit under this Campaign in conjunction with any other promotional gift, benefit, rebate, cashback, incentive, discount or similar promotional offer applicable to the purchase of the same Qualifying Vehicle, irrespective of whether such other promotional offer is provided by Suzuki, an Authorised Dealer, a financial institution, insurer, or any other third party. Acceptance of the Promotional Benefit under this Campaign constitutes an election by the customer to forgo any other promotional gift, benefit, rebate, cashback, incentive, discount or promotional offer that may otherwise be available in respect of the same Qualifying Vehicle purchase. For the avoidance of doubt, promotional offers may not be combined, accumulated or claimed concurrently, and a customer shall be entitled to receive only one (1) promotional benefit in respect of each Qualifying Vehicle purchased, unless Suzuki expressly agrees otherwise in writing.

Customer Eligibility

To be eligible to receive a Promotional Benefit, the customer must–
- be a natural person over the age of 18 years, and must be resident in the Republic of South Africa;
- purchase (the purchase must be complete and the vehicle must be capable of lawful delivery to the customer) a Qualifying Vehicle during the Campaign Period from an Authorised Dealer within the Republic of South Africa;
- Complete and submit a voucher, as set out in these Terms and Conditions, on or before 30 November 2026.
The qualifying vehicle must also be delivered to the customer on or before 30 November 2026. BOTH the signed purchase agreement and completed vehicle delivery are mandatory by that date.
The Campaign is not open to companies or other juristic persons, or to any directors, members, partners, agents, employees, or consultants of Suzuki, or of any supplier, and Authorised Dealer involved in the providing of goods or services in connection with the Campaign.
A quotation, test drive, finance application, provisional reservation or signed agreement without completed vehicle delivery by 30 November 2026 does not qualify.
Purchases made before 1 November 2026, or vehicles delivered after 30 November 2026, do not qualify for the Campaign.
Purchases of used, pre-owned and demonstrator vehicles, and vehicle derivatives not listed in section 2, are excluded from participation in this Campaign.
The customer must provide accurate information reasonably necessary to verify eligibility and fulfil the Promotion Benefit.
The Promoter may reasonably verify the vehicle purchase and delivery before approving the handover of a Promotion Benefit.
Where a purchase is cancelled, reversed, found to have been fraudulent / unlawful or not successfully completed, the customer will not qualify and shall not be eligible for the Campaign. If the Promotional Benefit has already been provided to the customer the Promoter reserves the right, to the extent permitted by law, to immediately disqualify the customer and where applicable the customer will be required to return all Promotional Benefits received in terms of this Campaign.

Voucher Issuing and Redemption

Technology Packages are outsourced to a third party supplier of electronic goods. As such, the Promoter shall provide vouchers which are administered by the third party through a voucher system. The Authorised Dealers shall not hold laptops or rugged smartphones at their premises. Upon verification and confirmation of eligibility, the Authorised Dealer will issue a voucher for the applicable Technology Package.
The customer shall be required to complete their personal details and delivery details on the voucher, or as directed by the Authorised Dealer. Once completed, the voucher must be submitted back to the Authorised Dealer. It is the responsibility of the customer to complete the voucher accurately, the Promoter, Authorised Dealer, or third party supplier shall not be held liable for any incorrect or incomplete personal details.
No Technology Package will be dispatched until eligibility has been successfully verified.
Incomplete, inaccurate or missing information may delay processing. Suzuki, the Authorised Dealer, First Technology and/or the appointed courier may contact the customer to obtain clarification or additional information required for verification, fulfilment or delivery.
Only one valid Technology Package voucher may be issued per qualifying vehicle. Duplicate, altered, fraudulent or otherwise invalid vouchers will not be honoured.

Technology Package Fulfilment and Availability

First Technology is the third party supplier and distributor of the Technology Packages in terms of this Campaign. Following successful verification and receipt of the customer’s completed voucher; First Technology will arrange dispatch of the relevant Technology package to the qualifying customer.
The Technology Package will be delivered within 4 – 5 business days from receipt of the customers completed Voucher provided that the customer has provided the correct delivery address and contact details and subject to any delays outside the control of the Promoter and First Technology. Suzuki will take commercially reasonable steps to ensure safe delivery with an independent courier service.
Upon delivery, and to accept the Technology Package, the customer must present a valid ID document (Green ID book, smart ID card, Driver’s license or passport), and should the customer fail/refuse to do so without any justifiable reason, Suzuki reserves the right to instruct the courier company to return the Technology Package. In such event, the customer may be required to arrange a further delivery at the customer's cost, failing which the Technology Package may be forfeited in accordance with clause 7
The Technology Package will only be delivered to the address elected by the customer on the completed Voucher. Suzuki and First Technology shall not be held liable for any non-delivery due to an error in the delivery address. Only one attempt for delivery will be made, should the customer require additional delivery, the customer may be liable for reasonable delivery costs, unless non-delivery was due to Suzuki’s or First Technology’s own doing.
Any additional delivery charges shall be disclosed to and agreed with the customer before the additional delivery service is performed.
If the specified product is discontinued or becomes unavailable, Suzuki may, at its sole discretion, offer a reasonably equivalent or higher-value replacement with comparable functionality, subject to applicable law and customer rights.

Forfeiture

A customer shall forfeit the Promotional Benefit in the following situations:
- If they fail to provide any reasonably required information within 3 business days of a request to do so.
- If they are found to have breached any of these Terms and Conditions.
- If they fail to accept or validly receive delivery, of the Promotional Benefit after more than two reasonable delivery attempts by the Promotor or its elected third party supplier.
- If it is unlawful for any other reason for the participant to receive the Promotional Benefit, and
- If they fail to present their original ID (Green ID book, smart ID card, passport or driver’s license) matching the ID particulars provided to verify their eligibility and or confirm delivery.

Product Warranty, Returns and Support

Technology products are supplied new and are subject to applicable manufacturer warranty terms and statutory consumer rights.
The Swift laptop package includes only the listed laptop, backpack and mouse and standard configuration and packaging. The Dzire Smartphone Gift excludes airtime, data, mobile subscriptions and non-standard accessories unless expressly included.
Customers should retain product documentation, proof of delivery and any warranty information supplied with their technology package.
Product faults, defects, damage on delivery, missing components or warranty enquiries should be referred through the support process communicated in the product warranty documents supplied with the products.
Customers may contact the manufacturer or the support channels communicated with the product for warranty assistance and technical support.
Manufacturer warranty exclusions may apply to misuse, accidental damage or unauthorised modification, without limiting rights that cannot lawfully be excluded.

Campaign Restrictions and Exclusions

The Technology Package and the related voucher are not transferable, saleable or redeemable for cash, credit, a dealership accessory, a service plan, fuel, a vehicle deposit, instalments or another Promotional Benefit.
The Promotional Benefit cannot be claimed independently of a successfully completed qualifying vehicle purchase and delivery.
The Promoter may reasonably investigate suspected fraudulent or duplicate claims and withhold fulfilment pending verification, subject to applicable law.

Personal Information and Data Protection

Personal information collected in connection with the Campaign will be processed in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and Suzuki’s applicable privacy notice.
The information processed may include the customer’s name, contact number, email address, delivery address, vehicle details, purchase and delivery information, and voucher verification details.
Suzuki, the Authorised Dealers and First Technology may share the minimum personal information reasonably necessary to effect delivery of the Promotional Benefit and for purposes of conducting this Campaign, with each other and any other relevant third parties performing in terms of these Terms and Conditions. Purposes of conducting this campaign include but are not limited to verify eligibility, administering vouchers, arranging delivery, providing fulfilment updates and resolving related enquiries.
Personal information will be processed for lawful, specified purposes and protected by appropriate technical and organisational safeguards.
Information will be retained only for as long as necessary for lawful business purposes or as required by applicable law.
Participation in the Campaign does not constitute consent to unrelated direct marketing. Any such marketing must comply with applicable legal requirements.

Campaign Changes, Suspension and Cancellation

The Promoter may amend, suspend or terminate the Campaign where reasonably necessary because of legal, regulatory, operational or other circumstances beyond its reasonable control.
Changes will not unfairly prejudice customers who have already met the Campaign eligibility requirements. Valid qualifying technology claims will be honoured subject to applicable law.

Limitation of Liability

The Promoter, the Authorised Dealers and First Technology will take reasonable steps to administer the Campaign and fulfil the Promotional Benefits in accordance with these Terms and Conditions.
To the fullest extent permitted by applicable law, the Promoter shall not be liable for any delay, interruption or failure in the administration of the Campaign or fulfilment of a Promotional Benefit where such delay, interruption or failure arises from circumstances beyond the Promoter's reasonable control, including acts of God, natural disasters, civil unrest, strike action, labour disputes, failures of telecommunications networks, power interruptions, courier disruptions, cyber incidents, governmental actions or any other force majeure event.
The Promotional Benefits are supplied by independent third-party manufacturers and distributors. Product specifications, packaging, colour, availability, manufacturer's warranties and product support remain subject to the policies and terms of the applicable manufacturer and supplier.
The Promoter shall not be liable for any loss, damage, cost or expense arising from:
- inaccurate, incomplete or misleading information supplied by a customer;
- a customer's failure to comply with these Terms and Conditions;
- delayed, unsuccessful or failed delivery attributable to incorrect delivery information supplied by the customer or the customer's unavailability to receive delivery; or
- unauthorised use, misuse, alteration, neglect or damage to a Promotional Benefit occurring after delivery and acceptance thereof by the customer.
The Promoter's role in relation to the Technology Packages is limited to making the Promotional Benefit available as part of the Campaign and arranging fulfilment through First Technology. Nothing in these Terms and Conditions limits any rights a customer may have against a manufacturer, distributor or supplier under any applicable warranty or consumer protection legislation.
By participating in the Campaign, customers acknowledge that the Promotional Benefits are accepted subject to the applicable manufacturer's specifications, warranty terms and usage requirements.
Nothing in these Terms and Conditions excludes or limits rights, remedies or liabilities that may not lawfully be excluded or limited under the Consumer Protection Act, 68 of 2008, or other applicable legislation.

General Conditions

These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any Campaign dispute should first be raised through the selling dealership or Suzuki’s designated customer support channels.
Campaign verification and administration decisions will be made reasonably, consistently and in accordance with these Terms and Conditions and applicable law.
If any provision is invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.
These Terms and Conditions must be read together with the relevant vehicle retail offer, purchase agreement and applicable finance terms.
Where promotional advertising and these Terms and Conditions appear inconsistent, applicable consumer protection law and the customer’s statutory rights prevail.
Campaign images are illustrative. Actual product appearance, colours or packaging may vary, provided that the product supplied complies with the confirmed offer and applicable law.
The clauses in these terms and conditions are severable from each other. If any clause or part thereof is found to be unenforceable by operation of law, then such clause or part thereof shall be severed from these terms and conditions, and the remaining clauses and parts thereof shall remain in force

Customer Enquiries

For vehicle purchase, eligibility or promotional selection enquiries, customers should contact the selling authorised Suzuki dealership.
For technology fulfilment, delivery and product support, customers may use the First Technology contact details provided through the voucher or fulfilment communications.
Suzuki Auto South Africa website: www.suzukiauto.co.za .